Why choose us?

Invicta Telecare has over 25 years experience in telecare. We believe we are the ideal partner for any organisation offering:

  • Experience in housing – as part of the Circle Group we are closely aligned with housing and care and support services.
  • Recent investment in a new state of the art technology platform which will provide our customers with a range of benefits*
  • Capacity to grow and extend services, including telehealth, to meet your needs
  • Nationwide delivery
  • Investment in the communities – as part of the Circle Group we share their mission to enhance life chances. Our profits are reinvested back into the communities in which we operate
  • Commitment to people – we are committed to offering a great place to work and to providing a friendly, first class service at all times

* Our new technology platform will offer enhanced benefits including:

  • Bespoke report processing
  • Direct access for customers to their own customer data
  • Improved efficiencies (less reliance on manual activity)
  • Flexible approach to calls handling in line with your own procedures
  • Built in voice recording for fuller detail and easier access for training and client reviews
  • Enhanced security measures through separate Data Centre
  • Future proof - UMO can develop as needs change and can link into other systems as required  

Customer satisfaction with our services

MonthSocial Alarm and Telecare
Target98%
April 2010100%
May 2010100%
June 201098.96%
July 2010100%
August 2010100%
September 201099.72%
October 2010100%
November 2010100%
December 201096.0%
January 201199.7%
February 201197.5%
March 201197.7%