For organisations

Every minute of every day
We treat your customers as our own

Invicta Telecare offers a comprehensive range of Telecare and telephone call handling services 24 hours a day, seven days a week.  With 25 years experience and around 97,000 connections we are one of the largest providers of alarm monitoring in the UK.

Our business partnerships are built on key principles around service quality, shared objectives and value for money.

We are the partner of choice for numerous local authorities, housing associations, charities and private organisations.  We provide quality customer focused services to around 500,000 end users.

In the past year over 99.5% of our customers surveyed told us they were satisfied with the social alarm and monitoring services we provide at Invicta Telecare.

invicta we trust

For the past eight years we have achieved the Telecare Services Association’s (TSA) Code of Practice.  The stringent audit encourages the provision of good quality service by officially recognising those service providers who meet its demanding criteria.

In 2010 Invicta Telecare became the first organisation in the UK to achieve the European Standard in Social Alarm Monitoring services through the Telecare Services Association (TSA).